1. Implementing Service Center with the Classic User Experience
  2. Activate the Connections

Activate the Connections

After you download the package and import the SSL certificates, connect to Fusion Service using the sales adapter. The procedure for importing the adapter is described in the topic "Creating an Oracle Sales Cloud Adapter Connection", available at https://docs.oracle.com/en/cloud/paas/integration-cloud-service/icssc/index.html.

Configure the Connection to the Fusion Service Instance

Here's how you configure the connections to your Fusion Service instance:

  1. Sign in to the Integration Cloud application using your integration user credentials.

  2. Click the Connections icon on the home page.

  3. Ensure that Oracle Fusion Service is listed on the connections page.

  4. Click Oracle Fusion Service to view the details.

  5. Click Configure Connectivity and enter the following information in the Connection Properties dialog box:

    • OSC Service Catalog WSDL URL: Enter the service catalog URL on your Fusion Service instance.

    • (Optional) OSC Event Catalog URL: Enter the event catalog URL on your Fusion Service instance.

  6. Click OK.

  7. Click Configure Security and enter the following information:

    • Security Policy: Enter Username Password Token.

    • User name: Enter the integration user name.

    • Password: Enter the password for the integration user.

    • Confirm Password: Reenter the password.

  8. Click OK.

  9. Click Test on the Actions bar of the service application page.

  10. Ensure that the connection test is successful and the status meter shows 100%.

  11. Click OK.

Configure the Connection to the Internet of Things Service Monitoring for Connected Assets instance

Here's how you configure the connection to the Internet of Things Service Monitoring for Connected Assets instance:

  1. Sign in to the Integration Cloud application using your integration user credentials.

  2. Select Connections and then create a new connection for Internet of Things Service Monitoring for Connected Assets.

  3. Select Rest Adapter Connection.

  4. Click Configure Connectivity and enter the following information:

    1. Connection Type: REST API base URL

    2. Connection URL: Internet of Things Service Monitoring for Connected Assets instance base URL

  5. Configure Security.

  6. Save the configuration and test the connection.