Channel Type Data

The following table lists the channel types, which are predefined lookups identified by the ORA_SVC_CHANNEL_TYPE_CD lookup type.

Channel Code	What is it used for
ORA_SVC_CHAT	Chat channel
ORA_SVC_EMAIL	E-mail channel
ORA_SVC_PHONE	Phone channel
ORA_SVC_SOCIAL	Social channel
ORA_SVC_WEB	Web channel
ORA_SVC_NONE	None