Configure Fusion Email

Now you can configure Fusion email.

  1. Sign in to Fusion Service as an administrator.
  2. From Setup and Maintenance, click the Tasks icon, and click the Search link.
  3. In the search field, enter Manage Administrator Profile Values, and then select it.
  4. In the Profile Option Code field, enter ORA_SVC_ENABLE_INBOUND_EMAIL_EXTERNAL_APPS_CONFIGURATION and click Search.

    The Manage Administrator Profile Values page.

  5. In the Profile Values list, set the profile value to Yes.

    Detail of the Profile Values page.

  6. Click Save and Close.
  7. In the Search field, enter Manage Email.

    The task search page.

  8. Choose the task Manage Email Configuration, Registration, and Validation.
  9. Scroll down to the Configure External Applications area and enter the values retained from the setup you did in Azure, including Tenant ID, Client ID, Client Secret and so on.

    The Configure External Applications page.5

  10. Enter the email address you want to use.
    Note: You can only set up one email address, such as support.examplecompany.com.
  11. In the Activation Date field, enter the date you want the processes to start.
  12. Click Save, and then scroll to the top of the page and click Done

Set Inbound Email Attachment Size

The default attachment size for inbound email is 15MB. To increase this size you set configure the SVC_INBOUND_EMAIL_MAX_ATTACH_SIZE profile option. Here's how you do it:
  1. Sign in to Fusion Service as an administrator.
  2. From Setup and Maintenance, click the Tasks icon, and click the Search link.
  3. In the search field, enter Manage Administrator Profile Values, and then select it.
  4. In the Profile Option Code field, enter SVC_INBOUND_EMAIL_MAX_ATTACH_SIZE and click Search
  5. In the Profile Values list, for the Site Profile Level increase the Profile Value to the MB value you require, then click Save and Close.