Create a Fusion Service Integration User Account for Other Applications

All inbound requests to Fusion Service are routed through Oracle Integration. To make the update in Fusion Service, Oracle Integration initiates the APIs for Fusion Service that are exposed in the Oracle Fusion Sales Catalog.

To initiate the Oracle Fusion Sales Catalog or Event Catalog web services from Oracle Integration, you must create a unique user called the Integration User Account user.

Note: To do this task, you must have the IT Security Manager job role.

Create the Integration User

First, create the new user:

1. Sign in to Oracle Fusion Sales using administrator privileges.

2. Using Navigator, navigate to My Team > Users and Roles.

3. In the Manage Users page, click Create.

4. Complete the fields as shown on the following table.

   Field	Value
   Last Name	SERVICE_APP_ICS_ID
   Email	Enter a valid email.
   Hire Date	Enter the current date.
   User Name	SERVICE_APP_ICS_ID
   Person Type	Employee
   Legal Employer	Select a valid legal organization from the list of values.
   Business Unit	Select a valid business unit from the list of values.

5. Click Save and Close.

Caution: Unless you don't intend to make changes to the prebuilt integration in Oracle Integration, Oracle requires that you use the user name SERVICE_APP_ICS_ID to connect from Oracle Integration to Oracle Fusion because it's used for echo suppression in the prebuilt integration flows. If you use a different user name, you must modify the prebuilt integration flows in Oracle Integration for echo suppression to work.

Create the SOA Operator Job Role

Now that the user is created, you create the new job role:

1. Using Navigator, select Security Console in the Tools section.

2. Click Create Role.

3. Complete the fields as shown on the following table.

   Field	Value
   Role Name	SVC Soa Operator
   Role Code	SVC_SOA_OPERATOR
   Role Category	CRM - Job Roles

4. Navigate to the Role Hierarchy train stop and click Create Role.

5. Search for the SOA operator role and click Add Role Membership.

6. Click Close.

7. Navigate to the Summary train stop and verify the SOA operator role shows up in the Role Hierarchy section.

8. Click Save and Close.

9. Click OK on the confirmation message.

Assign Job Roles and Setting Password for Integration User

Users must be associated with roles and privileges in Oracle Authorization Policy Manage APM on the Oracle Elements Server

1. Using Navigator, navigate to the Users tab in Security Console.

2. Search for the SERVICE_APP_ICS_ID user.

3. Open SERVICE_APP_ICS_ID and click Edit.

4. Click Add Role.

5. Search and select Customer Service Representative.

6. Click Add Role Membership.

7. Search and select Employee.

8. Click Add Role Membership.

9. Search and select Resource.

10. Click Add Role Membership.

11. Search and select SVC SOA Operator.

12. Click Add Role Membership.

13. Click Done.

14. Click Save and Close.

15. Click Reset Password.

16. Update the password then click Reset Password.

17. Click Done to sign out of the Security Console.

The Integration User is now set up and is used in the Oracle Integration User connection to Oracle Fusion Service. To verify the integration user was set up correctly, sign in to Oracle Fusion Service using the user credentials.