Expose the Asset Number Field in the Service Request Form

If you need the Asset field to appear in your Service Request form, you now must add it in Application Composer.

  1. Sign in as an administrator.

  2. Click Navigator > Configuration > Sandboxes. You can either create a new sandbox, or us the existing one and set it to active.

  3. After you activate the sandbox, open Application Composer.

  4. Expand the Standard Objects node, and then expand the Service Request object.

  5. Click Pages, and then in the Landing Page Layouts work area, select Standard Layout, then select Duplicate from the Actions menu.

  6. Click the Edit icon for the Service Request list.

  7. In the Configure Detail Form area, move Asset Number from the Available Fields list to the Selected Fields list.

  8. Click Save and Close.

  9. Verify that the field was added.