Manage Action Plan Profile Options

The following are the available action plan profile options and their descriptions.

Manage the Action Plan profile options in Setup and Maintenance. Navigate to:

• Offering: Service
• Functional Area: Action Plans
• Task: Manage Action Plan Profile Options

The following table shows the action plan profile options and their descriptions.

Profile Option	Description
SVC_ENABLE_ACTION_PLAN	Specify if Action Plan is enabled for service requests .
SVC_ALWAYSSHOW_ACTIONPLAN_TAB	Enables the default visibility of Action Plan tab in the use SR. If you enable it, the Action Plan tab will always be visible. Otherwise, it will only be visible if the SR has Action Plans. Note: This profile option isn't used for Next Gen.
SVC_ENABLE_SUBSCRIPTION_SCHEDULES_IN_ACTION_PLANS	Enable calculation for action plan estimated completion times based on schedules defined in Subscription Cloud. Note: If you don't set this profile option, contract schedules are used. Oracle recommends using subscription schedules.If an action plan template doesn't have an explicitly assigned valid subscription schedule, then SVC_DEFAULT_CRM_CALENDAR/SVC_DEFAULT_HCM_CALENDAR profile options are used to specify a default contract schedule to use as a calendar.If SVC_DEFAULT_CRM_CALENDAR/SVC_DEFAULT_HCM_CALENDAR aren't set, a 24/7 schedule is used by default to perform any date computations.
ORA_SVC_DEFAULT_SUBSCRIPTION_SCHEDULE	Specifies a default subscription schedule to use as a calendar if subscription schedules are enabled (profile option SVC_ENABLE_SUBSCRIPTION_SCHEDULES_IN_ACTION_PLANS = Y) and the action plan template doesn't have an explicitly assigned subscription schedule. Note: If an action plan template doesn't have an explicitly assigned valid subscription schedule, then a 24/7 schedule is used by default to perform any date computations.
ORA_SVC_AP_PROCESS_METADATA_VALIDATION_ENABLED	Enable the validation of process metadata in action plan. Use this profile option to validate the process being associated to an action when a dynamic process action is created or updated in a REST request. Note: Used for the Run Process through Action Plans feature. A subscription to Oracle Process Automation is required in order to take advantage of this feature.
ORA_SVC_AP_DEFAULT_OBJECT_LINK_TYPE	The Object Link Type used when Object Links are created by Actions and Plans.
ORA_SVC_AP_ENABLE_OBJECT_LINK	Enable the creation of object links between supported objects in actions and plans.