Remove Data Security Policies from Users

If your users have existing service duty roles and you don't want them to view all the service requests that they can currently view, you must remove those data security policies from the users.

To remove the data security policies from your users:

  1. Copy the predefined duty roles given to your users.

    For more information about copying roles, see "Copying and Editing Duty Roles" in the Oracle Fusion Securing Sales and Service guide.

  2. Remove the data security policies that you don't want these users to have.

    For more information about removing or creating data security policies, see "Managing Data Security Policies" in the Oracle Fusion Securing Sales and Service guide.