Send Notifications to Slack Using Groovy Triggers or Object Workflow

Notifications can be sent from Fusion Sales and Service to Slack by using groovy triggers or object workflow.

To understand how you can use groovy triggers to send notifications to Slack, see the following topics:

  • Define a Groovy Trigger to Send Notifications to Slack

  • Examples of Groovy Scripts for Sending Notifications to Slack

To send notifications to Slack by using object workflow, you must create the object workflow and select the Groovy Script action. For more information and examples, see "Object Workflows and Groovy Scripts: How They Work Together".