Summary of Tips to Interpret the Times Displayed for Access Points

Here's a brief summary of tips to interpret the different times displayed for each access point and the status of the records in the UMS:

How the Times Are Displayed for an Access Point

What this indicates

One of the following conditions is true:

  • Only the Last Read Time has a value and the other columns are blank.

  • The values in other columns are earlier than the value in Last Read Time.

The access point is probably not registered and you may be losing emails.

The Last Successful Process Time is blank or earlier than the Last Successful Read time.

The emails aren't being processed by the inbound scheduled job.

The difference between the times listed in all the three columns is less.

The access point is working fine.