System Pages
The following table lists the pages that are available for screen pop. Use the page codes with the invokeScreenPop() method to open a screen pop page. For more information about the method, see "Interaction API.".
|
Page Name |
Page Code |
What does it do |
|---|---|---|
|
Create Account |
Create_Account |
Accepts details of an account. |
|
Create Contact |
Create_Contact |
Accepts details of a contact. |
|
Create Lead |
Create_Lead |
Accepts details for a lead. |
|
Create Opportunity |
Create_Opportunity |
Accepts details for an opportunity. |
|
Create Service Request |
Create_Service_Request |
Accepts details of a service request. |
|
Create Work Order |
Create_Work_Order |
Accepts details of a work order. |
|
Edit Account |
Edit_Account |
Displays the details of an account or organization information. The displayed page information can be changed based on the rights associated with agent role. |
|
Edit Asset |
Edit_Asset |
Displays details of an asset. |
|
Edit Contact |
Edit_Contact |
Displays details of a contact or customer information. The displayed information can be changed based on the rights associated with agent role. |
|
Edit Contact - Leads |
Edit_Contact_Leads_Tab |
Displays details of a lead for a given contact or customer. |
|
Edit Contact - Opportunities |
Edit_Contact_Opportunities |
Displays details of an opportunity for a given contact or customer. |
|
Edit Contact - Service Requests |
Edit_Contact_Service_Requests |
Displays details of a service request for a given contact or customer. |
|
Edit Lead |
Edit_Lead |
Displays details of a lead. |
|
Edit Loyalty Member |
Edit_Loyalty_Member |
Displays details of a Loyalty member. |
|
Edit Opportunity |
Edit_Opportunity |
Displays details of an opportunity. |
|
Edit Service Request |
Edit_Service_Request |
Shows details of a service request. Page information can be edited according with the rights associated with agent role. |
|
Edit Service Request - Work Order |
Edit_Work_Order_From_SR |
Shows details of a work order for a given service request. |
|
Edit Work Order |
Edit_Work_Order |
Shows details of a work order. |
|
Opportunity List |
Opportunity_List |
Shows details of an opportunity. |
|
Service Request List |
Service_Request_List |
Shows details of a service request. |
|
Work Order List |
Work_Order_List |
Shows details of a work order. |