Validate the Service Catalog

Here's how you validate that the product groups are displayed on your SRs after you have published and enabled your catalog:

  1. Sign into Fusion Service as a service manager or service representative.

  2. Navigate to Service Requests and create a service request.

  3. In the Create Service Request page, click the Product drop-down list, and click Search.

  4. Ensure that your product catalog is displayed in the Select: Product page.