Configure a Dynamic Container
The SR Edit Details page has seven sections. Let's say we have a requirement for a specific role. We don't want to show the Attachments section (Attachments template) to anyone with the Sales Representative role. Here's how you do it:
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In the explorer, navigate to: App UIs > Oracle Fusion Service Extensions App > Service > ec > sr > edit.
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In the properties pane, click the Components tab to view the dynamic container, form, and table used.
- Click Container rule for case details panel.
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Click the Duplicate icon.
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Enter a name for the new rule.
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Click the Expression editor icon and add the following condition:
$application.user.roles.includes('ORA_ZBS_SALES_REPRESENTATIVE_JOB')
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Delete the documentsSectionTemplate. Attachments Template from the case.
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Test to make sure a sales representative won't see the attachments component in the SR Edit Details formNote: The other details in VB will remain the same..