Create a Resource Application

You now have to create an Oracle Identity Cloud Service (IDCS) Resource Application for the chat service. ODA will use this service to create an IDCS Client Application for requesting JWT tokens.

1. Log in to Identity Cloud Service as a user with the Identity Domain Administrator role.
2. Click the Navigation Drawer icon to show the side menu.
3. Select Applications.
4. From the Applications screen, click +Add and select Confidential Application.
5. Enter a name for the resource, such as Channel Service Resource, and then click Next.
6. On the Client screen, select Configure this application as a client now and select the following two checkboxes in the Allowed Grant Type area:
   • Resource Owner
   • Client Credentials.
7. Click Next.
8. On the Resources screen, select Configure this application as a resource server now.
9. In the Primary Audience field, enter the URL for the Chat VIP where the chat service is deployed.
   Note: For example: https://<FQDN of Chat Service> /engagement/api. The configuration API will contain the actual information required to make the connection.
10. In the Configure application APIs that need to be OAuth protected workspace, click the Scope Add button.
11. In the Add Scope pop up window, enter /agent in the Scope field, then click the Add button.
12. Click Next, and then click Next again.
13. Click Finish.
14. On the pop up window, copy the Client ID value and the Client Secret value for later use.
15. Close the pop up window, and click Save.
16. Click the Activate button.
    Note: You must click the Activate button before closing IDCS.