How do I set up a Slack channel: Method 2?

How you integrate with Slack depends upon your company's requirement. To create your own slash commands in Slack, follow the steps listed in the following table:

Step no.

Name of topic

1

Create a Slack App for Fusion Sales and Service

2

Update the Display Information for Your Slack App

3

Add a Redirect URL for Your Slack App

4

Add Scopes to Your Slack App

5

Set Up Interactive Components for Your Slack App

6

Set Up Slash Commands in Slack for Opportunities, Leads, and Accounts

(Required for your Sales application, Not Required for your Service application)

7

Update Functional Setup Manager with Credentials of Your Slack App

8

Create a Slack Channel in Your Fusion Application

9

Enable Notifications to Slack

10

Add a Slack Contact Point for Your Sales Representatives Who Use Slack

(Required for your Sales application, Not Required for your Service application)

11

Set Up a Scheduled Process to Synchronize Slack Users

(Required for your Service application, Not Required for your Sales application)