Install the Fusion Sales and Service App from the Slack Marketplace

You can install a preconfigured Fusion Sales and Service Slack app to your workspace.

1. Navigate to: slack.com/apps

2. Ensure that you're signed in to your Slack workspace.

3. On the Slack App Directory page, navigate to the Essential Apps region.

4. Search for and click Oracle Fusion Sales and Service.

5. On the Fusion Sales and Service page in the Slack App Directory, click Add to Slack.

6. On the page that requests permission to access your Slack workspace, click Allow.

7. On the next page, do the following:

   1. Provide a name for the app.

   2. Provide a description for the app.

   3. Change the application icon if required.

   4. Set the Fusion Sales and Service web address to: https://pod_name:443

      Here, pod_name is the name of the Fusion Sales and Fusion Service instance provisioned for you.

8. Copy the contents of the text box located in the Add your Slack credentials to your app region.

   Note:

   These details are used in updating Functional Setup Manager (FSM) with credentials of your Slack app.