Open ServiceRequest Create Page using Pop
Here's a TypeScript example of IPopFlowInAppRequest opening the Create Service Request page:
const frameworkProvider: IUiEventsFrameworkProvider = await CX_SVC_UI_EVENTS_FRAMEWORK.uiEventsFramework.initialize('MyFirstExtensionID', 'v1');
const globalContext: IGlobalContext = await frameworkProvider.getGlobalContext();
const requestObject: IPopFlowInAppRequest = frameworkProvider.requestHelper.createPublishRequest('PopOperation') as IPopFlowInAppRequest;
requestObject.setRecordType('ServiceRequest');
const response: IPopFlowResponse = await globalContext.publish(requestObject) as IPopFlowResponse;
const tabContext: ITabContext = response.getResponseData();
Here's a JavaScript example:
const frameworkProvider = await CX_SVC_UI_EVENTS_FRAMEWORK.uiEventsFramework.initialize('MyFirstExtensionID', 'v1');
const globalContext = await frameworkProvider.getGlobalContext();
const requestObject = frameworkProvider.requestHelper.createPublishRequest('PopOperation');
requestObject.setRecordType('ServiceRequest');
const response = await globalContext.publish(requestObject);
const tabContext = response.getResponseData();