1. How do I set up a workflow to manage service requests using AI Agents?
  2. What You Will Be Able to Do After Completing the Setups

What You Will Be Able to Do After Completing the Setups

After you complete the setups, your service agents should be able to:

  • Triage a service request by reviewing, editing, and sending the response email composed by the Service Request Triage Agent
  • Mark a service request as resolved after reviewing, editing, and sending the response email composed by the Service Request Resolution Agent