Overview of Survey Integration

The survey integration framework lets you initiate requests to send your SurveyMonkey surveys based on HR Help Desk SR events. You can set who receives a survey, what survey SurveyMonkey should send, and when to send a survey.

The survey integration framework connects with SurveyMonkey using Enterprise Oracle Integration.

To use this feature, you must have a paid plan with SurveyMonkey. For details on how to set up this feature, see the Set Up Surveys chapter in the Oracle Fusion Cloud B2B Service Implementing B2B Service guide.