What happens when I change queue properties?
Here's what happens when you change the properties of an existing queue.
Change |
What happens |
What you need to do |
---|---|---|
Disable an active queue |
|
|
Change an automatic queue to manual |
Any new or existing work items in the queue are no longer automatically assigned. |
Manually assign these work items. |
Change a manual queue to automatic |
|
Manually assign existing work items. |
Rename a queue |
Renaming a queue doesn't affect work items already in a queue. However, Assignment Manager will continue to assign work items to the renamed queue using the existing assignment rules. |
You don't need to do anything. |