Update Contacts

Here you can add one or more contacts to the service request. Any contact you add can view and update the request.

1. In the Contacts section, click Add Contact.

2. Select a contact from the drop-down list.

3. To create a new contact, click Create New in the list.

4. To make one of the contacts the primary contact, click the vertical 3 dots in the Actions field for the selected contact, and then click Make Primary.

5. After adding a contact who isn't the primary contact, you can click vertical 3 dots in the Actions field and set access to Regular or None, depending on your need.

6. To delete a contact, click the vertical 3 dots icon for the selected contact, and then click Remove Contact.

   Note:

   You can change the primary contact, but you can't delete a primary contact.