IMcaCloseCommInDataRequest

Generic inData object in MCA CloseCommEvent InData request object.

Functions

getSVCMCA_EMAIL

Function to get SVCMCA_EMAIL.

setSVCMCA_EMAIL: (value: string) => void;

getSVCMCA_CONTACT_NAME

Function to get SVCMCA_CONTACT_NAME.

setSVCMCA_CONTACT_NAME: (value: string) => void;

setChannel

Function to set the Channel.

setChannel: (value: string) => void;

setSVCMCA_DISPLAY_NAME

Function to set the SVCMCA_DISPLAY_NAME value.

setSVCMCA_DISPLAY_NAME: (value: string) => void;

getSVCMCA_CONTACT_FIRST_NAME

Function to get the SVCMCA_CONTACT_FIRST_NAME value.

setSVCMCA_CONTACT_FIRST_NAME: (value: string) => void;

setSVCMCA_SR_ID

Function to set the SVCMCA_SR_ID.

setSVCMCA_SR_ID: (value: string) => void;

setChannelId

Function to set the ChannelId.

setChannelId: (value: string) => void;

getSVCMCA_CONTACT_PRIMARY_PHONE

Function to get the SVCMCA_CONTACT_PRIMARY_PHONE.

setSVCMCA_CONTACT_PRIMARY_PHONE: (value: string) => void;

setSVCMCA_INTERACTION_REF_OBJ_TYPE

Function to set the SVCMCA_INTERACTION_REF_OBJ_TYPE value.

setSVCMCA_INTERACTION_REF_OBJ_TYPE: (value: string) => void;

getSVCMCA_CONTACT_LAST_NAME

Function to get the SVCMCA_CONTACT_LAST_NAME value.

setSVCMCA_CONTACT_LAST_NAME: (value: string) => void;

getSVCMCA_CONTACT_NUMBER

Function to get the SVCMCA_CONTACT_NUMBER value.

setSVCMCA_CONTACT_NUMBER: (value: string) => void;

getSVCMCA_CONTACT_ID

Function to get the SVCMCA_CONTACT_ID value.

setSVCMCA_CONTACT_ID: (value: string) => void;

setSVCMCA_CONTACT_PRIM_ORG_NAME

Function to set the SVCMCA_CONTACT_PRIM_ORG_NAME value.

getChannelType: () => string;

setSVCMCA_INTERACTION_REF_OBJ_ID

Function to get the setSVCMCA_INTERACTION_REF_OBJ_ID value.

setSVCMCA_INTERACTION_REF_OBJ_ID: (value: string) => void;

setSVCMCA_CONTACT_ORG_ID

Function to set the SVCMCA_CONTACT_ORG_ID value.

setSVCMCA_CONTACT_ORG_ID: (value: string) => void;

setSVCMCA_INTERACTION_ID

Function to set the SVCMCA_INTERACTION_ID value.

setSVCMCA_INTERACTION_ID: (value: string) => void;

setSVCMCA_UI_TYPE_CD

Function to set the SVCMCA_UI_TYPE_CD value.

setSVCMCA_UI_TYPE_CD: (value: string) => void; 

setSVCMCA_CHANNEL_ID

Function to set the SVCMCA_CHANNEL_ID value.

etSVCMCA_CHANNEL_ID: (value: string) => void;

setSVCMCA_SR_TITLE

Function to set the SVCMCA_SR_TITLE value.

setSVCMCA_SR_TITLE: (value: string) => void; 

setSVCMCA_WRAPUP_ID

Function to set the SVCMCA_WRAPUP_ID value.

setSVCMCA_WRAPUP_ID: (value: string) => void;

setCallDestination

Function to set the CallDestination value.

setCallDestination: (value: string) => void;

setCallDirection

Function to set the CallDirection value.

setCallDirection: (value: string) => void;

setAppClassification

Function to set the AppClassification value.

setAppClassification: (value: string) => void;

setNotificationType

Function to get the setNotificationType value.

setNotificationType: (value: string) => void;

setLookupObject

Function to set the LookupObject value.

setLookupObject: (value: string) => void;

setCallSource

Function to set the CallSource value.

setCallSource: (value: string) => void;

setCallStatus

Function to set the CallStatus value.

setCallStatus: (value: string) => void;

setChannelType

Function to set the ChannelType value.

setChannelType: (value: string) => void;

setComPanelMsg1

Function to set the ComPanelMsg1 value.

setComPanelMsg1: (value: string) => void;

setComPanelMsg2

Function to set the ComPanelMsg2 value.

setComPanelMsg2: (value: string) => void;

setComPanelQName1

Function to set the ComPanelQName1 value.

setComPanelQName1: (value: string) => void;

setComPanelQName2

Function to set the ComPanelQName2 value.

setComPanelQName2: (value: string) => void;

setComPanelQName3

Function to set the ComPanelQName3 value.

setComPanelQName3: (value: string) => void;

setAverageWaitTime

Function to set the AverageWaitTime value.

setAverageWaitTime: (value: string) => void;

setNumberOfCalls

Function to set the NumberOfCalls value.

setNumberOfCalls: (value: string) => void;

setAgentMsg2ComPanel

Function to set the AgentMsg2ComPanel value.

setAgentMsg2ComPanel: (value: string) => void;

setPhoneLineId

Function to set the PhoneLineId value.

setPhoneLineId: (value: string) => void;

setChatTestMode

Function to set the ChatTestMode value.

setChatTestMode: (value: string) => void;

setSVCMCA_ANI

Function to set the SVCMCA_ANI value.

setSVCMCA_ANI: (value: string) => void;

setSVCMCA_WRAPUP_TIMEOUT

Function to set the SVCMCA_WRAPUP_TIMEOUT value.

setSVCMCA_WRAPUP_TIMEOUT: (value: string) => void;

setSVCMCA_OFFER_TIMEOUT_SEC

Function to set the SVCMCA_OFFER_TIMEOUT_SEC value.

setSVCMCA_OFFER_TIMEOUT_SEC: (value: string) => void;

setSVCMCA_COMMUNICATION_DIRECTION

Function to set the SVCMCA_COMMUNICATION_DIRECTION value.

setSVCMCA_COMMUNICATION_DIRECTION: (value: string) => void;

setSVCMCA_SR_NUM

Function to set the SVCMCA_SR_NUM value.

setSVCMCA_SR_NUM: (value: string) => void;

setInDataValueByAttribute

Function to setInDataValueByAttribute value.

setInDataValueByAttribute: (attribute: string, value: any) => void;