IMcaInDataRequest

Generic inData object in MCA operations.

Functions

setCallDestination

Function to set the CallDestination value.

setCallDestination: (value: string) => void;

setCallDirection

Function to set the CallDirection value.

setCallDirection: (value: string) => void;

setAppClassification

Function to set the AppClassification value.

setAppClassification: (value: string) => void;

setNotificationType

Function to get the setNotificationType value.

setNotificationType: (value: string) => void;

setLookupObject

Function to set the LookupObject value.

setLookupObject: (value: string) => void;

setCallSource

Function to set the CallSource value.

setCallSource: (value: string) => void;

setCallStatus

Function to set the CallStatus value.

setCallStatus: (value: string) => void;

setChannelType

Function to set the ChannelType value.

setChannelType: (value: string) => void;

setComPanelMsg1

Function to set the ComPanelMsg1 value.

setComPanelMsg1: (value: string) => void;

setComPanelMsg2

Function to set the ComPanelMsg2 value.

setComPanelMsg2: (value: string) => void;

setComPanelQName1

Function to set the ComPanelQName1 value.

setComPanelQName1: (value: string) => void;

setComPanelQName2

Function to set the ComPanelQName2 value.

setComPanelQName2: (value: string) => void;

setComPanelQName3

Function to set the ComPanelQName3 value.

setComPanelQName3: (value: string) => void;

setAverageWaitTime

Function to set the AverageWaitTime value.

setAverageWaitTime: (value: string) => void;

setNumberOfCalls

Function to set the NumberOfCalls value.

setNumberOfCalls: (value: string) => void;

setAgentMsg2ComPanel

Function to set the AgentMsg2ComPanel value.

setAgentMsg2ComPanel: (value: string) => void;

setPhoneLineId

Function to set the PhoneLineId value.

setPhoneLineId: (value: string) => void;

setChatTestMode

Function to set the ChatTestMode value.

setChatTestMode: (value: string) => void;

setSVCMCA_ANI

Function to set the SVCMCA_ANI value.

setSVCMCA_ANI: (value: string) => void;

setSVCMCA_WRAPUP_TIMEOUT

Function to set the SVCMCA_WRAPUP_TIMEOUT value.

setSVCMCA_WRAPUP_TIMEOUT: (value: string) => void;

setSVCMCA_OFFER_TIMEOUT_SEC

Function to set the SVCMCA_OFFER_TIMEOUT_SEC value.

setSVCMCA_OFFER_TIMEOUT_SEC: (value: string) => void;

setSVCMCA_COMMUNICATION_DIRECTION

Function to set the SVCMCA_COMMUNICATION_DIRECTION value.

setSVCMCA_COMMUNICATION_DIRECTION: (value: string) => void;

setSVCMCA_SR_NUM

Function to set the SVCMCA_SR_NUM value.

setSVCMCA_SR_NUM: (value: string) => void;

setChannel

Function to set the Channel.

setChannel: (value: string) => void;

setInDataValueByAttribute

Function to setInDataValueByAttribute value.

setInDataValueByAttribute: (attribute: string, value: any) => void;