Define Recipients

You can set alert notifications to be delivered to recipients by email and worklist. Use the expression builder function to specify recipients as representatives with predefined areas of responsibility.

Test Email Alert Notifications in Nonproduction Environments

You can test the email alert notifications in nonproduction environments when using the email communication method in the Alerts Composer tool. You need to configure the BPM worklist application preferences to provide a test notification email address. If you leave the email setting as null, no email notifications are sent to anyone in the nonproduction environments.

For the email communication method, no email notifications are sent to the recipients specified in the individual alert templates in nonproduction environments.

For the worklist communication method, in both the production and nonproduction environments, notifications are sent to the email address specified in the BPM worklist email address preference. If the address isn't specified, email notifications are sent to the recipients provided in the individual Alert templates.

To provide a test notification email address in the BPM Worklist:

1. Go to Application Preferences in the BPM Worklist.
2. Enter a test email address in the Test Notification Email Address field.
3. Click Save to save your changes.