What happens when the worker to whom the journey is allocated to has more than one concurrent active assignment?

At any time if there is more than one concurrent active assignment for a worker, these conditions apply:

• If the performer or owner is a Line Manager, then the journey task is always assigned to the line manager of the primary assignment of the worker. Therefore, the journey notification is also always sent to the line manager of the primary assignment of the worker.
• If the performer or owner is Area of Responsibility (AoR), then the journey task is always assigned to the AoRs of the primary assignment of the worker. Therefore, the journey notification is also always sent to the AoR of the primary assignment of the worker.

If offset days are configured for a task and if there are multiple concurrent active assignments, the performer or owner will always be the Line Manager or AoR of the primary assignment of the worker.