How can I upload certifications received and close related action items for multiple participants?

Use the Upload Enrollment Certifications integrated workbook in the Evaluation and Reporting work area to create and upload a batch of certification details. Then, select that batch in the Close Enrollment Action Items to close action items.

Note: The Close Enrollment Action Items process closes only those action items that have no suspensions set up. If suspension setup does exist for an enrollment, then the suspension will remain enforced and the processed person appears in an audit log. Administrators must manually resolve such action items.