Benefits Diagnostic Reports

You use diagnostic reports to check for inaccuracies in any benefit object's configuration, such as programs, plans, benefit formulas, and eligibility.

For example, use the Benefits Health Check diagnostic report to check for discrepancies, such as duplicate beneficiary organizations, and persons with overlapping benefits relationships.

Here's a full list of benefits diagnostic reports you can use:

• Benefits Fast Formula Details

• Benefits Health Check

• Benefits Person Element Entry

• Benefits Setup

• Person Benefits

How You Generate and View the Reports

You need to have a job role, such as Application Diagnostics Administrator to access the diagnostic dashboard.

1. On the Settings and Actions menu in the global area, select Run Diagnostic Tests.

2. On the Diagnostic Dashboard page that appears, in the Search for Tests section, enter Benefits in the Test name field, and click Search to see a list of benefits diagnostic reports. Click the Details icon to see the description and details of each diagnostic report.

3. To run a report, select its check box, and click Add to Run. The diagnostic report that you select appears in the Choose Tests to Run section.

4. If a report requires input parameters, an alert icon appears. Click the icon to specify the parameters.

5. Click Run.

6. In the Diagnostic Test Run Status section, click the Refresh icon to get the latest status of the report.

7. When the execution status shows Completed, click the Report icon to view the report.