How can I see all the notes that I added for different participants?

You can use the Notes section on the Benefits Summary page in Benefits Service Center to record any comments or additional text that you want to store for your reference.

These notes are available in the Notes folder in the Benefits Person Information Real Time subject area in Oracle Transactional Business Intelligence (OTBI.)

Here's how you can access the Notes folder:

  1. Click Tools, Reports And Analytics.

  2. Click Create, Analysis.

  3. In the Select Subject Area page, select Benefits - Person Information Real Time, and click Continue.

  4. Expand the subject area and open the Benefits Person folder to see the Notes folder.