Recommended Locations in Benefits Hierarchy To Add Temporal Events

You need to determine the most appropriate place in the plan design hierarchy where you want to define your temporal life event.

For example, you want the employee to be offered new choices, for example, as a result of a length of service change, and be expected to make changes. In this case, it's a good practice to add temporal life events at the program level.

Alternatively, an age change may reduce coverage and increase costs. In this case, as the employee cannot make any changes or does not need to review the detail in the self-service pages, you can set the temporal events at a lower level.

Overall, you need to set up the temporal life event up at the highest level if the employee is expected to be able to make changes to their electives.