Introduction to Touchpoints

Oracle Fusion Cloud Touchpoints enables managers, matrix managers, and employees to have informed and meaningful interactions that build trust, boost engagement levels, and improve productivity.

It encourages managers to take necessary steps to improve engagement levels and build trust with their team. It also supports employees with tools to voice their opinions and proactively enhance their work interactions.

As a manager, you can:

• Encourage employees to share their needs and thoughts through regular quick pulse surveys.
• View real-time insights into your team’s pulse trends and see how they compare with the rest of the organization.
• View pulse trends of multiple surveys that are assigned to your team.
• Initiate conversations with employees and proactively engage with them through different interaction channels.
• View all past and upcoming events and interactions with your reports on a single, consolidated page.
• Set up a regular check-in cadence with custom or recommended discussion topics.
• Recognize employees by highlighting important moments, such as birthdays and work anniversaries
• Provide timely feedback on their work performance and also request feedback from others.

As an employee, you can:

• Voice your opinions and share concerns in a timely manner.
• View your engagement activity, including pulse trends, interactions, and completed surveys.
• View your pulse score trends over a period of time.
• View past events and interactions and upcoming check-ins with your manager and others in the organization.
• Schedule check-in meetings with your manager and add custom or recommended discussion topics.
• Send feedback or celebration cards to your manager and colleagues to appreciate their work or celebrate their personal milestones.
• Request feedback from your manager and others in the organization.

Note: Oracle Touchpoints is a separately sold product.