e-IWO Outbound Acknowledgment Process

This flow generates an Acknowledgment file for the inbound orders you have successfully processed.

You must send an Acknowledgment file to the Office of Child Support Services (OCSS) within 10 days of receiving an Electronic Income Withholding Orders (e-IWO). Configure this flow to run automatically on recurring basis to generate these files.

To run it manually:

1. From My Client Groups, click Payroll.

2. Click Submit a Flow.

3. Enter your US legislative data group (LDG).

4. Search for and select e-IWO Outbound Acknowledgment Process.

Before You Start

You must have successfully processed all orders in the inbound files. They must be in one of the following statuses.

Order status	What this means
Accepted	Be in VALID status and have successfully transferred to the Involuntary Deductions card.
Rejected	Be in INVALID status.

Report Parameters

Legislative Data Group

Your US LDG.

Inbound File Name

Name of the inbound file you want to process.

Leave blank to generate Acknowledgments for all files.

Case Identifier

Case ID of the order you want to process.

If you leave this field blank, all orders in the selected inbound file are processed.

Document Action Code

Kind of acknowledgment you're performing:

• Amended

• Employer initiated

• Original

• Termination

• All excluding termination

Leave this field blank to process all orders.

Status

Status type of the orders you want to process.

Leave this field blank to process all orders.

State

State issuing the orders you're acknowledging.

Leave this field blank to process orders from all states.

Process Configuration Group

Process configuration group for logging and performance purposes.

Report Output

This flow creates the Acknowledgment file in XML format, suitable for submission to the OCSS.

The Acknowledgment file uses the following naming convention: <EIN>_ACK_<time stamp>.XML

Where:

• <EIN> is the employer's primary federal EIN, as defined in the user-defined tables.

• <time stamp> is the year, month, day, hour, minute, and second that you generated the file.

To use your own naming convention for the Acknowledgment file, you must consult with your Implementation Team.

If you entered overrides for the following values in the storage table, the Acknowledgment file uses those overrides instead of the original values.

• Last name

• First name

• Middle name

• Suffix