Delete User-Level UI Configuration Changes Affecting Visibility of Customizations

If not everyone can see published customizations, there might be unintentional personalization. To make published configurations and extensions available to everyone, you need to remove unwanted user-level personalization.

Before you start

Create a Sandbox and Make It Active

Here's what to do

1. On the Settings and Actions menu, click Manage Configurations.
2. On the Manage Configurations dialog box, in the Search field, search for the relevant /oracle/apps/hcm/benefits/ page. For example, only some people can see the customizations on the Enrollment Summary page, so you search for /oracle/apps/hcm/benefits/selfService/ui/page/EnrollmentSummary.jsff
3. In the Layer Name field, select User.
4. Click Delete.
5. Click Close.
6. To publish your changes, on the <YourSandboxName> menu, select Publish.