Journey Features with Only Alerts-Based Notification Support
These journey types only send out alerts-based notifications:
- Contextual journeys
- Event-based journeys
- Personal journeys
- Survey journeys
These actions only send out alerts-based notifications:
- Force-complete journeys
- Journey assigned email
You can perform these actions only when the processing mode for the journey template is
Alerts based notification:
- Associate different notification templates for each task and journey.
- Include task groups in the journey template.
- Personalize the task reminder notification.
- Select the Directs or Organization option for assigning journeys.