When to Use Dependent Task and Activation Criteria in Journey Tasks
This table describes the different conditions where you can use dependent task and activation criteria.
Condition | Dependent Task | Activation Criteria |
---|---|---|
When to use? | When one or more tasks needs to be performed after a preceding task is in terminal status in the same journey. | When one or more tasks needs to be triggered based on the response to another task in the same journey. |
Triggering Factor | Preceding task's terminal status. | Preceding task's terminal status and Activation Criteria based on the preceding task's data. |
Sample Use Cases |
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You have a task where employees need to respond with a Yes or No for their vaccination certificate. If they answer Yes, you can use the activation criteria to check for this response and trigger a dependent task where they can upload their vaccination certificate. If they answer No, you can use the activation criteria to check and trigger a dependent task where they respond to a Wellness check questionnaire. |