Alert Notifications for Workforce Scheduling
You can configure alert notifications that keep workers and schedule managers informed about the generated schedules, upcoming publish schedule dates, and the self-scheduling process. Use the task. To schedule alerts, use the task.
These are the relevant alerts:
| Name | Code | Description |
|---|---|---|
| HTS Work Pattern Created | ORA-HTS003 | Notify worker that they've a new work pattern. |
| HTS Work Pattern Deleted | ORA-HTS005 | Notify worker of work pattern deletion. |
| HTS Work Pattern Updated | ORA-HTS004 | Notify worker that their work pattern was changed. |
| HTS Workload Consolidation During Active Schedule Period | ORA-HTS006 | Notify schedule managers about workload values being updated during an active schedule period. |
| HTS Schedule Generation Failure Notice | ORA-HTS012 | Notify schedule managers that their schedule generation failed. |
| HTS Schedule Generation Notice | ORA-HTS007 | Notify schedule managers that their schedules were generated. |
| HTS Schedule to Complete Before Publish | HTS_FINALIZE_SCHEDULE | Notify schedule managers about schedules that they need to finish before publish. |
| HTS Schedule Validation Completed | HTS_VALIDATE_SCHEDULE | Notify schedule managers that the schedule validation process completed. |
| Published Schedule with Open Shifts Alert for Float Worker | HTS_SCH_PUBLISH_WITH_FLOAT_WKR | Notify float workers that their schedules were published and there are open shifts they can claim. |
| Published Schedule with Open Shifts Alert for Worker | HTS_SCH_PUBLISH_NO_FLOAT_WKR | Notify workers that their schedules were published and there are open shifts they can claim. |
| HTS Workforce Schedule Unpublished for Scheduler | ORA-HTS011 | Notification to Schedule manager that their schedule is unpublished |
| HTS Workforce Schedule Unpublished for worker | ORA-HTS010 | Notification to worker that their schedule is unpublished |
| Self-Scheduling Period Opening Soon | HTS_SS_SCHEDULED_TO_OPEN | Notify workers that the self-scheduling period is opening soon. |
| Self-Scheduling Period Closing | HTS_SS_SCHEDULED_TO_CLOSE | Notify workers that the self-scheduling period is closing soon. |
| Self-Scheduling Period Open | HTS_SS_OPEN | Notify workers that the self-scheduling period is open. |
| Self-Scheduling Period Closed | HTS_SS_CLOSED | Notify workers that the self-scheduling period is closed. |
| Self-Scheduling Period Officially Closed | HTS_SS_CLOSED_SCHEDULER | Notify schedule managers that the self-scheduling period has officially closed. |
| New Open Shift Alert to Workers | HTS_ADD_SHIFT_WKR | Notify workers that new open shifts were added to a schedule period. |
| Schedule-Me Opportunity Filled | HTS_SCHEDULE_ME_OPPORTUNITY_FILLED | Notify schedule manager when a schedule-me opportunity is filled. |