Create an Email Sender Profile

You create email sender profiles that campaign managers can use when they create emails for communication campaigns.

Sender profiles help campaign managers to send emails on behalf of senior management to create impactful communication. When a campaign manager selects a sender profile, these fields are prepopulated:

• From Display Name
• From Email Address
• Reply to Display Name
• Reply to Email Address

Before you start

You need the Campaign Administrator role.

You need to set up a Sender Policy Framework (SPF) policy on your domain to ensure that your outbound email delivers successfully to internal employees. To enable Oracle to send out an email on your behalf, you must set up an SPF policy on your domain as an authentication mechanism. The methods to set up an SPF policy vary from one domain provider to another. For example, v=spf1 include:spf_c.oraclecloud.com ~all. As an example, after this SPF policy changes, the candidate will receive an email with the "from email" being "Vision Inc. Careers" <[e-mail]>

Contact your IT department to add the SPF rule when you want to use the sender profile. You add this rule in your email server to let Oracle's pod email send emails on your behalf.

Here's what to do

1. In the Setup and Maintenance work area, go to:
   1. Offering: HCM Communicate
   2. Functional Area: Employee Communications
   3. Task: Manage Email Profiles.
2. On the Manage Sender Profile page, select the option Enable Email Profiles.
   This will display the Sender Profile section when campaign managers create an employee communication.
3. Click Add.
4. On the Add Sender Profile Names page, complete these fields:
   • Sender Profile Name: Name of the profile which displays to the campaign administrator and campaign manager. The name must be unique.
   • From Display Name: Name which displays to campaign email recipients indicating who the email is from.
   • From Email Address: Email address which displays to campaign email recipients.
   • Reply to Display Name: Name which displays to campaign email recipients indicating to whom to reply to the email.
   • Reply to Email Address: Email address which displays to campaign email recipients indicating the address for replying to the email.
5. Click Save and Close.

Results:

The sender profile appears on the Manage Sender Profiles page. You can use the sender profile when creating a communication team.