Configure Email Security

To ensure that spam filters don't block the email notifications sent by Oracle Fusion Cloud Applications on behalf of your company, the following internet standards are used to verify that incoming email notifications are originating from a trusted source.

  • Sender Policy Framework (SPF): Specifies the servers that can send email for a domain.

  • DomainKeys Identified Mail (DKIM): Verifies that message content is authentic and not changed.

  • Domain-based Message Authentication, Reporting, and Conformance (DMARC): Specifies how your domain handles suspicious incoming emails.

If you have a requirement to change the default email From Address originating from Fusion Applications, for example, podname@workflow.mail.xyz.oraclecloud.com, to your company-specific From Address, you must set up SPF and DKIM.

DKIM uptake requires the pods to be in Oracle Fusion Cloud Infrastructure (OCI) to leverage the Oracle Fusion Cloud Notification Structure (CNS) that supports DKIM and DMARC functionalities required for your company-specific From Address.