Edit an Approval Rule to Include a Null Condition

You can edit an approval rule to include conditions to handle null scenarios in both the payload object and attributes. It’s essential for null values to be addressed otherwise transactions can fail.

  1. In the Transaction Console, click the Approval Rules tab.
  2. Find the process for which you want to edit the rule. Note that you can only edit the Change Personal Information task at this point.
  3. Click on Configure Rules for that process.
  4. Select the condition to which you want to add the null value check.
  5. In the Condition Details window, select Automatically build a null condition.
  6. Select the condition and click Edit Selection.
  7. Click OK in the Edit Condition Expression window. Then click Yes when prompted to confirm in the warning message.
  8. Close the condition details and save the rule.