Areas of Responsibility Integration with Work Contacts

You can specify how you want to display the representative name in the Representatives or Contact Us sections using the Work Contacts option.

If you select Include in work contacts, the representative's name appears as a work contact along with the representative type (Human Representative, Benefits Representative, for example). The representative’s name appears in the Contacts section in the Directory and the Contact Us section. If the option is deselected the person doesn’t appear in these pages.

Other representative types are also available, out of the box, or can be configured based on your requirements.