How e-IWOs Are Processed When an Obligor has Multiple Payroll Relationships

When the e-IWO Process flow receives an order for an obligor that has multiple payroll relationships, it takes different actions depending on the scenario.

In this case

This happens

Person with multiple payroll relationships, each with one active assignment

Upon receipt of a valid order, the flow:

  1. Creates a card for those relationships without one.

  2. Updates the card of those relationships with one.

For each payroll run, the payroll process deducts the order amount from each payroll relationship.

Person with multiple payroll relationships, at least one having an Involuntary Deductions card and at least one without

Upon receipt of a valid order, the flow:

  1. Creates a card for those relationships without one.

  2. Updates the card of those relationships with one.

For each payroll run, the payroll process deducts the order amount from each payroll relationship.

Person has two person types, employee and ex-employee, with one payroll relationship for each

Upon receipt of a valid order, the flow creates two cards, one for each relationship, or updates the cards appropriately.

For each payroll run, the payroll process deducts the amount for the active assignments.

Person has multiple ex-employee relationships

Rejects the order with Error Code N. Does not update or create any Involuntary Deductions cards.

Person has two payroll relationships, one with a suspended assignment and one with an active assignment

Upon receipt of a valid order, the flow creates two cards, one for each relationship, or updates the cards appropriately.

How the payroll process handles the suspended assignment order depends on the selection you made in the user-defined tables. For further info, see Set Up Processing of e-IWOs in the Help Center.

Person has two payroll relationships, each with a suspended assignment

Upon receipt of a valid order, the flow creates two cards, one for each relationship, or updates the cards appropriately.

How the payroll process handles the suspended assignment orders depends on the selection you made in the user-defined tables. For further info, see Set Up Processing of e-IWOs in the Help Center.

Person has two person types, Employee and Retiree, with one active assignment for the Employee relationship

Upon receipt of a valid order, the flow:

  1. Creates one card for the Employee relationship, or updates the card appropriately.

  2. Rejects the order for the Retiree relationship as INVALID.

For each payroll run, the payroll process deducts the order amount from the Employee payroll relationship.

Payments for Retiree relationships aren't supported. You must process them externally.

If the order cites the federal EIN of the retiree relationship only, the e-IWO Process flow:

  1. Ignores the retiree relationship

  2. Attempts to associate the order with an active employee relationship

  3. Marks the order as VALID with Error Code W