Troubleshoot QuickPay Flows

Here's a list of likely issues when using QuickPay flows and their possible solutions.

Troubleshoot QuickPay

Problem	Solution
Error when you select a flow using the Actions menu on the QuickPay Submission page.	Verify the following: If you have set up the user-defined QuickPay flow as the default. If you have access to the QuickPay flow. If the QuickPay flow is inactive.
Can’t find the user-defined flow in the Actions list on the QuickPay Submission page.	Verify the following: If you have selected either QuickPay or QuickPay with Parameters option in the Flow Pattern Type field on the flow setup page. The flow isn't inactive or hidden. The flow is an LDG-level flow. Only flows created at the enterprise-level can be set up as a QP flow.
You can’t switch to another flow.	An automatic task within a flow is in progress; wait for the flow to complete. Check if the flow is in completed status.
Parameter Input page doesn’t display.	Select the QuickPay with Parameters Flow Pattern Type on the flow setup page. Set the QuickPay flow as the default flow.