Create Absence Records

The dates and duration an employee is unable to report to work due to sickness needs to be added to the absence record.

The Global Absence Management is used to record the employee absences. Absence records should be recorded with the start and end date corresponding to the person’s actual absence incapacity to work (period of sickness), there should be no gaps in the absence record. Absences should not be recorded by individual absence records for each day’s incapacity to work.

If records are created with gaps, the application can incorrectly calculate any entitlement or payment for an absence.

Perform the following steps to create an absence record:

1. In the My Client Groups work area, select Absences > Absence Records.
2. From the list of direct reports, select the name of the person for whom you wish to create an absence record.
3. In the Manage Absences and Entitlements page, in the Existing Absences section, click Add.
4. Select the absence type from the list of values.
5. Enter the relevant details for the absence such as the start and end dates and times of the absence and upload any supporting document or relevant attachment if required.
6. Click Submit.

This page displays a summary of the absence entered including its duration. You can view the plan use details of the absence by selecting the absence record. To view details of linked absences to this absence record and action items (certifications), go to the case screen.