After upgrading from Release 12 to Release 13, the Benefits icon might not render.
And, you might get an invalid web app exception that prevents you from changing the node
when you click the Benefits link in your sandbox. Your UI configuration changes are upgrade
safe. So any changes done in Release 12 to control visibility of the Benefits card might
prevent the upgrade of the root_menu.xml file in Release 13. The
prevention can cause navigation failure. Here's how you can fix this issue.
Here's what to do
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Enter your sandbox.
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Go to .
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On the Settings and Actions menu, click
Manage Configurations.
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On the Manage Configurations dialog box, in the Search
field, enter /oracle/apps/menu/root_menu.xml.
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In the /oracle/apps/menu/root_menu.xml row,
Current Context Site column, click
Download.
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In the downloaded file, search for this string:
itemNode_my_information_benefits
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Replace the file values with these values wherever there's a discrepancy:
secureResourceName="/WEB-INF/oracle/apps/hcm/benefits/elections/ui/flow/SsbenLauncher.xml#SsbenLauncher"
focusViewId="/FndOverview"
webApp="ORA_HCM_UI"
applicationStripe="hcm"
mobileEnabled="true"
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Upload your modified /oracle/apps/menu/root_menu.xml.
Here's what to do if you don't see an Upload link for the
file:
- Ask Oracle Support to run the scripts that update the
FND_ALLOW_MANUAL_METADATA_UPDATES profile
option value.
- After Oracle Support finishes, on the Settings and
Actions menu, click Setup and
Maintenance.
- On the Tasks panel tab, click Search.
- On the Search page search for and go to the Manage
Administrator Profile Value task.
- On the Manage Administrator Profile Values page, search for the
FND_ALLOW_MANUAL_METADATA_UPDATES profile
option code.
- In the Site row, Profile
Value field, select Yes.
- Click Save and Close.
- Try uploading your modified file again using steps 1 – 4 and 8.
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To render your changes, on the page, click Close.
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To verify your changes, on the Sandbox Mode: Edit menu,
select Preview as if Published (Context: All).
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To publish your changes, on the <YourSandboxName>
menu, select Publish.