How can I unprocess a life event that was processed in error?

You need to back out and void the life event in the Benefits Service Center page.

Here's how you do it:

1. Select the event on the Life Events tab of the Manage Person Life Events page.

2. Select Back Out Event on the Actions menu.

3. Specify Voided as the life event status.

To delete the voided life event:

1. Select Show Voided Potential Life Events on the Potential Life Events tab.

2. Select the voided potential life event and delete it.

Note: Backing out an HR data change doesn't back out automatically any potential life event that the HR data change automatically triggered, such as marital status change. If the triggering HR data change is invalid, you must manually back out the life event, as described in this topic.