Impact of Action Items and Suspensions on Close Enrollment Process

This topic lists how different setup conditions of action items and suspensions impact the working of the Close Enrollment process.

Condition	Processing
No suspensions are set up for any of the enrolled benefits objects.	The process closes the life event.
Suspensions are set up. Participant has completed action items, so no suspended benefits objects exist.	The process closes the life event.
Suspensions are set up. Action item doesn't have a due date set up. Participant hasn't completed the action item yet.	The process: Closes the life event Indicates successful processing Creates an audit log entry for that person record
Suspensions are set up. Action item due date is set up. Participant hasn't completed the action item yet.	The process: Closes the life event Indicates successful processing Creates an audit log entry for that person record
Suspensions are set up. Action item due date is set up. Participant hasn't completed the action item yet. The action item's due date is past.	The process: Closes the life event Indicates successful processing Creates an audit log entry for that person record