Delete Persons Benefits Diagnostic Report

You can use the Delete Person Benefits diagnostic report to remove incorrect data for a person in a non-production environment.

For example, incorrect setup might corrupt enrollment data and you can’t clean it up. This might prevent you from modifying the data before moving to your production environment. Once you remove the data, you can’t recover it. The new two-step process prevents any accidental removal of data.

The first step is to run the report in the Validation mode. Then, you run it in the Commit mode. In the Validation mode, you get a snapshot of the person’s life event data before your remove it. It also generates the authorization key that you’ll need in the second step. The second step is to run the report in the Commit mode by using the authorization key to remove the data.

This report is meant mainly for non-production environments. You can run it in production environments only in the Validation mode to view a person’s data. Also, it doesn’t provide any authorization keys to delete the data. This prevents you from accidentally deleting data in production environments.

Step 1:

Here's how you run this diagnostic test in the Validation mode to view the data:

1. Click the logged-in user's icon, and click Run Diagnostics Tests in the Troubleshooting section.
2. In the Diagnostic Dashboard page, search for Delete Person Benefits Diagnostic Test, select it, and click Add to Run.
3. In the Choose Tests to Run and Supply Inputs section, click the Input Status icon to enter the details. Configure these parameters to run the report:
   1. Enter the Person Number of the person whose data you want to view.
   2. Enter N in the Commit Mode (Y/N) field.
   3. Leave the Authorization Key blank.
   4. Enter N in the Delete Benefit Relations (Y/N) field.
4. Click Save and enter a name and display name for the test.
5. Click OK.
6. Click Run in the Choose Tests to Run and Supply Inputs section.
7. In the Diagnostic Test Run Status table, click Refresh to see the latest status.
8. When the execution status reads Complete, click the Report icon to view the report. Note down the Authorization Key to run the report in the Commit mode. The key is valid only for an hour.

Step 2:

Here's how you run this diagnostic test in the Commit mode to delete the data. Make sure that you have the authorization key, which was generated during the first step.

1. Click the logged-in user's icon, and click Run Diagnostics Tests in the Troubleshooting section.
2. In the Diagnostic Dashboard page, search for Delete Person Benefits Diagnostic Test, select it, and click Add to Run.
3. In the Choose Tests to Run and Supply Inputs section, click the Input Status icon to enter the details. Configure these parameters to run the report:
   1. Enter the Person Number of the person whose data you want to and remove.
   2. Enter Y in the Commit Mode (Y/N) field.
   3. Enter the authorization key in the Authorization Key field.
   4. Enter Y in the Delete Benefit Relations (Y/N) field only if you want to delete the data from the benefits relationship tables too. Otherwise, keep it as N.
4. Click Save and enter a name and display name for the test.
5. Click OK.
6. In the Diagnostic Test Run Status table, click Refresh to see the latest status.
7. When the execution status reads Complete, click the Report icon to view the report. The report shows the summary of data that has been deleted.