Guided Journeys in Benefits

You can provide guidance, such as tutorials, company policies, and best practices in the context of an HCM flow using guided journey tasks.

For example, you can add your own video on how to designate dependents and beneficiaries to the Before You Enroll Page.

You can add guided journeys to the following self-service pages:

• Before You Enroll: At page-level and section-level.

• Benefits Election Overview: At page-level.

You can see the Guide Me icon on the pages and sections where the guided journey is enabled.

Ensure that the ORA_PER_GUIDED_JOURNEYS_ENABLED profile option is enabled to support the guided journey. You must be granted the Manage Journey (PER_MANAGE_CHECKLIST_TEMPLATE_PRIV) function privilege to work on checklist templates. Also, you must be granted the Access HCM Common Components function privilege to view guided journeys on the transaction pages.