How can I compare enrollment opportunities and the actual enrollment details?

You can use the Benefits Person Electable Choice Diagnostic Test report to compare and analyze a participant's enrollment opportunities with their actual enrollment details. You can run this test for the started, processed, backed out, and voided life events.

You can analyze the following aspects:

  • Program or plan electability for a specific event or across events.

  • Electable choices and choice-driven data.

  • Enrollments and designations.

  • Rates of recent and accidentally backed out events and ongoing events.

  • Automatic closure and non-closure of life events when electable choices are automatic, or when there are no electable choices.

  • Eligible dependents and beneficiaries across sequential life events, or due to setup changes.

  • Loss of dependents, carry forward of dependents, and beneficiaries and associated restrictions.

Here's how you run the Benefits Person Electable Choice Diagnostic Test report:

  1. Click the logged in user's icon, and click Run Diagnostics Tests in the Troubleshooting section.

  2. In the Diagnostic Dashboard page, search for the Benefits Person Electable Choice Diagnostic Test report, select it, and click Add to Run.

  3. In the Choose Tests to Run and Supply Inputs section, click the Input Status icon to enter the person number.

  4. Click OK.

  5. Click Run in the Choose Tests to Run and Supply Inputs section.

  6. In the Diagnostic Test Run Status table, click the Refresh button to see the latest status.

  7. When the execution status reads Complete, click the Report icon to view the report.