What happens if I choose to track ineligible persons?

You must track ineligible persons if you determine benefits eligibility based on length of service temporal factors. Specify this setting in the Eligibility Overrides section of the Configuration tab on the Eligibility page for the plan or option.

Tracking ineligible persons:

  • Causes person eligibility records to appear in the Enrollment work area Eligibility Override page.

    If you use eligibility override to make a person eligible, a corresponding electable record appears in the Benefits Status Summary section, Electable tab.

  • Enables a benefits administrator to make an ineligible person eligible without the need for reprocessing.

Caution: Tracking ineligible persons can impact performance. Run a trial in a test instance for ineligible participants to monitor and benchmark performance times.