How You Assign a Survey Journey

If a survey journey is configured and available on the Explore tab, you can assign this to people in your organization.

When assigning a survey journey, you can choose the recurrence options in the Repeat drop-down list. Based on the recurrence configuration, these are the Repeat options available for surveys:

  • As per schedule - Assigns the survey journey in the respective period under which the assignment date falls.
  • Never – Assigns the survey journey on an ad hoc basis but the date needs to fall within a specific period.

You can only assign survey journeys in the active periods defined in the schedule of a survey journey.

Employee Experience

If a survey is assigned to you, you receive a notification. You can also see the survey journey in your My Journeys tab. You can then respond and submit the survey journey. Once you submit the survey you can’t edit the response and resubmit the survey. You also can’t respond to the survey once it expires.

Here are a few points to note:
  • You can’t create a Survey journey using Create Journey on the Explore tab in Journeys and you can’t create personal journeys of the Survey category.
  • The My Tasks tab in Journeys app doesn’t display the survey task.
  • The completed survey journeys are archived and purged periodically.