How You Decide Whether to Use Native eSignature or DocuSign in Journeys

This table shows the comparison between Native eSignature and DocuSign.

Criteria	Native eSignature	DocuSign
Is this included as part of my base service?	This signature type is native to the application and works with Journeys. This functionality gives you the capability to electronically sign a document and transfer the signed document to the worker’s document records in Cloud HCM.	DocuSign is a third-party service provider that manages electronic signatures. This signature type allows new hires to electronically sign documents during onboarding using Journeys.
What’s the user experience?	Users need to click the See Document link on the task page to read the document to be signed. They can provide their signing details, such as name and email address on the task page to complete the task. Once the user enters the data, the See Document link will invoke the associated BIP template, merge the signature details and display the signed document to the user.	Users need to navigate from the task page to the DocuSign site where they can read and electronically sign the document. The user needs to return to the Cloud HCM journey task page to mark the task as Complete.
What attributes are stored?	The Name, Date Signed, and IP address of the user are always stored in the checklist table when using this task type. The Email ID is also stored in the same table, if provided by the user when completing the task. The signing details are stored in the PER_ALLOCATED_TASKS table.	The document to be signed can be configured to include standard fields, such as Full Name, Email, and Date Signed. This includes custom fields for Company and Title that are mapped to the legal employer and assignment name respectively in Cloud HCM.
Is the signed document stored in document records?	Yes. A document record of the specified document type is created once the task is marked as complete. The signed document is stored as an attachment in PDF format in the document records for the specified document type.	No. The signed document is saved and stored on DocuSign. It is not available in the document records in Cloud HCM.
Can I include HCM attributes in the signed document?	Yes, you can include HCM attributes as part of your custom BI report.	No, you can't. Only these 4 attributes are available: Full Name, Email, Legal Employer, and Job Title.